Salesforce Certified Experience Cloud Consultant: Experience-Cloud-Consultant Exam

"Salesforce Certified Experience Cloud Consultant", also known as Experience-Cloud-Consultant exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 187 Q&As to your Experience-Cloud-Consultant Exam preparation. In the Experience-Cloud-Consultant exam resources, you will cover every field and category in Salesforce Consultant Certification helping to ready you for your successful Salesforce Certification.

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  • Exam Code: Experience-Cloud-Consultant
  • Exam Name: Salesforce Certified Experience Cloud Consultant
  • Certification Provider: Salesforce
  • Corresponding Certification: Salesforce Consultant
  • Updated: Oct 11, 2026
  • No. of Questions: 187 Questions & Answers with Testing Engine
  • Download Limit: Unlimited
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Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:

TopicDetails
Topic 1
  • Customization Considerations and Limitations: This section of the exam covers describing the limitations across all Experiences.
Topic 2
  • Branding, Personalization, and Content: This section covers topics such as changing an experience within the Experience Builder.
Topic 3
  • Experience Cloud Basics: In this section of the exam, candidates are tested for their knowledge about the reasons for creating or utilizing an Experience for a specific use case and how to identify the most common personas for Experience Cloud.
Topic 4
  • User Creation and Authentication: The section explains the different ways users can be created, such as manual, Data Loader, Self-Registration, and Just-in-Time (JIT) provisioning. It also describes in a given scenario how to properly set up a user for an Experience.
Topic 5
  • Administration, Setup, and Configuration: This section covers topics such as implementing the steps for implementing Channel Sales Partner Relationship Management (PRM) and how to explain the capabilities of different Experience deployments and migrations. It also covers how to enable and activate an Experience.
Topic 6
  • Templates and Themes: In this section, topics covered include choosing the appropriate theme for an Experience and in a given landscape, how to identify the right Template for the experience.
Topic 7
  • Adoption and Analytics: In this section of the exam, the topics covered include implementing the phases to set up Experience dashboards and insights.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-exp-cld-consultant---EX-Con-101

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Salesforce Certified Experience Cloud Consultant Sample Questions:

Ursa Major Solar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal.
Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?

  • A. Administrator in Workspaces
  • B. Content Management inWorkspaces
  • C. Community Setting
  • D. Branding Sets
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers

  • A. Customer Community Plus
  • B. Channel Account
  • C. Commerce Portal
  • D. External Apps
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).

Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?

  • A. Create a pre-chat form to fill out before initiating Chat.
  • B. Deploy a unique chat per topic.
  • C. Create a flow for customers to fill out before initiating Chat.
  • D. Enable Chat for only authenticated users and pass the user's information on hidden fields.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers

  • A. Custom list views for custom objects are not included as dependencies.
  • B. Custom list views for custom objects are included as dependencies.
  • C. Custom list views for standard objects are included as dependencies.
  • D. Custom list viewsfor standard objects are not included as dependencies.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).

Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site.
CKwants to use the Just-in-Time Provisioning feature for Experience Cloud.
Which value is required in the user type?

  • A. Username
  • B. Federation ID
  • C. Entity ID
  • D. Standard
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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