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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?

A) C:\install.log
B) C:\temp\accminstaller.log
C) C:\windows\temp\accminstaller.log
D) C:\accminstaller.log

2. The customer is installing Avaya Contact Center Control Manager (ACCCM) and plans on using the one-X Connector. The customer will be using a remote database for the one-X connector.
Which version of Microsoft SQL could the customer install on the remote server?

A) Microsoft SQLServer 2005Express Edition
B) Microsoft SQLServer2005StandardEdition
C) Microsoft SQLServer2005EnterpriseEdition
D) Microsoft SQL Server 2008Express, Standard/Enterprise Edition

3. You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

A) weekly,daily,hourly
B) daily, or the number of seconds you select
C) dally, orthe number of minutes you select
D) monthly, weekly, daily
E) dally, hourly, or half-hourly

4. What must be configured in Avaya Contact Center Control Manager (ACCCM) before you can synchronize the ACCCM with the Communication Manager (CM)?

A) ACCCM Supervisor, Administrator and users
B) Active Directory Logins
C) Dial Plan Range
D) ACCCM Location(s), CM and the Organization Chart

5. Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?

A) ACCCM AVP
B) ACCCM one-X
C) ACCCM
D) ACCCM Sync
E) ACCCM Importer

Solutions: