Salesforce Certified Platform Administrator II: Plat-Admn-301 Exam

"Salesforce Certified Platform Administrator II", also known as Plat-Admn-301 exam, is a Salesforce Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 224 Q&As to your Plat-Admn-301 Exam preparation. In the Plat-Admn-301 exam resources, you will cover every field and category in Salesforce Administrator Certification helping to ready you for your successful Salesforce Certification.

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  • Exam Code: Plat-Admn-301
  • Exam Name: Salesforce Certified Platform Administrator II
  • Certification Provider: Salesforce
  • Corresponding Certification: Salesforce Administrator
  • Updated: Oct 10, 2026
  • No. of Questions: 224 Questions & Answers with Testing Engine
  • Download Limit: Unlimited
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Salesforce Plat-Admn-301 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Auditing and Monitoring: This section of the exam measures skills of a Salesforce Support Specialist and covers the tools used to monitor system behavior and review user activity. It includes understanding debug logs, setup audit trail, and methods for ensuring sensitive data is handled correctly in both production and sandbox environments. It also explains how to review and troubleshoot security settings, including recognizing pending updates that might affect system access.
Topic 2
  • Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.
Topic 3
  • Process Automation: This section of the exam measures skills of Salesforce Consultant and covers choosing the right automation tools to solve complex business problems. It focuses on understanding the capabilities and limitations of declarative tools, identifying the right troubleshooting methods, and applying automation correctly within Salesforce’s order of execution. This section emphasizes designing efficient, scalable automation using workflow tools, flows, and other declarative features.
Topic 4
  • Security and Access: This section of the exam measures the skills of Salesforce Administrator and covers how record-level access, field access, and sharing models impact data visibility across the system. It focuses on understanding controlled-by-parent relationships, territory management, role hierarchies, and access to reports, dashboards, and email folders. It also includes comparing custom profiles, permission sets, and delegated administration, along with evaluating different authentication methods. The section also addresses the structure of business models such as person accounts, standard accounts, contacts, and contact-to-multiple-account relationships.
Topic 5
  • Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin2---Plat-Admn-301

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