NCSS-Symposium Express Call Center Installation and Maint 4.2: 920-131 Exam
"NCSS-Symposium Express Call Center Installation and Maint 4.2", also known as 920-131 exam, is a Nortel Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 39 Q&As to your 920-131 Exam preparation. In the 920-131 exam resources, you will cover every field and category in Nortel Other Certification Certification helping to ready you for your successful Nortel Certification.
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- Exam Code: 920-131
- Exam Name: NCSS-Symposium Express Call Center Installation and Maint 4.2
- Certification Provider: Nortel
- Corresponding Certification: Nortel Other Certification
- Updated: Aug 21, 2026
- No. of Questions: 39 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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Nortel 920-131 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Symposium Express Call Center Overview | - System architecture and components - Call center concepts and ACD basics |
| Maintenance and Troubleshooting | - Troubleshooting installation and runtime issues - System monitoring and reporting |
| Installation Planning | - Software installation preparation - Server requirements and prerequisites |
| Configuration and Administration | - Voice services configuration - ACD/DN configuration - Auxiliary Data System (ADS) setup |
| System Installation | - Installing Symposium Express Call Center software - Media card / telephony integration setup |
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