Exam Name: Selling HP Printing Hardware 2020
Certification Provider: HP
Corresponding Certification: HP Sales Certified
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Instant Download HP : HP2-I17
Check Updated on: Aug 05, 2026
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HP HP2-I17 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Portfolio Knowledge | - HP PageWide Portfolio
|
| Topic 2: Customer Needs Analysis | - Business Requirements Identification
|
| Topic 3: HP Printing Value Proposition | - Differentiators and Competitive Positioning
|
| Topic 4: Sales Skills and Objection Handling | - Consultative Selling
|
| Topic 5: Printing Solutions and Services | - Workflow and Document Solutions
|
| Topic 6: Industry Trends and Business Drivers | - Market Trends
|
HP Selling HP Printing Hardware 2020 Sample Questions:
1. Your customer is interested in HP Care Pack services for their printers that are out of warranty. What should you tell your customer?
A) Care Pack services must be purchased during the life of the warranty on the product.
B) Care Pack services can only be purchased for printers that pass inspection by HP security advisors.
C) Post-Warranty Care Pack services are available in one- and two-year increments.
D) Customers with existing Managed Print Service (MPS) contracts can add Care Packs in a co-management approach.
2. HP JetAdvantage is a cloud-based print analytics platform that trees up time and maximizes resources. Which additional business (unction does it provide?
A) It enables customers to track pages and costs by user, application, location, color, and duplex.
B) It encourages customers to trade in their non-supported and non-HP devices for more cost-effective HP devices.
C) It helps customers understand the risk of overspending when the cost per page increases by a targeted percentage.
D) It monitors deterioration of printers and proactivety schedules maintenance visits.
3. Identify each characteristic on the left as describing either transaction-based sales or contractual partnerships.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: Only visible for members |
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