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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Which scenario causes a Cisco Unified Mobile Connect call to get routed to the dual-mode mobility identity number?

A) The device is not configured on Cisco Unified Communications Manager.
B) The device associates with the enterprise WLAN.
C) The device registers with Cisco Unified Communications Manager.
D) The device is outside the enterprise.

2. Your company has a centralized IP Telephony system and branch offices in eight major cities. The manager of your company help desk recently published local access numbers for external customers to reduce the costs associated with your company's toll-free 800 service. However, when customers call the new local numbers they hear a reorder tone instead of your centralized IVR.
What is the best solution to this issue?

A) Deploy transcoders at each remote location.
B) Deploy transcoders at the central location.
C) Deploy Cisco Unified IP IVRs at each remote location.
D) Increase the number of ports in the centralized IVR.

3. When the command utils dbreplication status is executed on the Cisco Unified Communications Manager CLI, which step should be taken next to check the database replication status?

A) Restart the Cisco CallManager service.
B) Run the same command on all nodes of the cluster.
C) View the activelog file.
D) The command utils dbreplication runtimestate must be run on the subscriber.
E) The command utils dbreplication runtimetstate must be run on the publisher.

4. Cisco IP Phones are being installed on several different IP subnets in a new Cisco Unified Communications Manager installation. Phones are not registering to Cisco Unified CM.
Which three DHCP options must be set properly in each subnet for all phones to register to Cisco Unified Communications Manager? (Choose three.)

A) IP address and subnet mask
B) WINS server
C) option 150
D) default gateway
E) DNS server

5. You are trying to access the GUI of Cisco Unified Communications Manager. However, it displays a "not accessible" error. In Cisco Unified Serviceability, which two services should you check for and ensure are running on the Control Center - Network Services page? (Choose two.)

A) Cisco Tomcat
B) Cisco Certificate Expiry Monitor
C) Cisco Trust Verification Service
D) Cisco CallManager
E) Cisco Tomcat Stats Servlet
F) System Application Agent

Solutions: